The LOBBY is OPENMon - Thurs (8am - 5pm) and Fridays (8am - 5:30pm) No Appointment Necessary 
We will be Closed in Observance of Independence Day, Monday - July 5, 2021

How may we assist you?

  • Urgent Matters:  call (919) 684-6704 during regular business hours (Mon-Fri, 8:00 am-5:00 pm) 
  • Lost/Stolen Card:  after hours call (888) 297-3416
  • To Report Fraud - Fraud Center Hotline (800) 237-8990

For all other requests, please complete/submit the form below.

If you are submitting a request on the weekend or after business hours, we will respond during regular business hours (Monday-Friday, 8:00 am - 5:00 pm).
  
IMPORTANT:  This line of communication is not secure.  Please submit general inquiries only and do not include account or other confidential information.  A representative will contact you within 24 hours or the next business day.

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We will be in touch with you during regular business hours (Monday-Friday, 8:00 am - 5:00 pm).  

  • Lost/Stolen Card:  after hours call (888) 297-3416
  • To Report Fraud - Fraud Center Hotline (800) 237-8990