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If you would like to email us a general inquiry, please complete the form below and click the submit button.
IMPORTANT: This line of communication is not secure. Please submit general inquires only and do not include account or other confidential information. A representative will contact you within 24 hours.
If this is an urgent matter call (919) 684-6704.
If you have a lost or stolen card after hours call (800) 682-6075.
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(919) 684-6704 (Local)
8:00 a.m. - 5:00 p.m. (M-F)
24/7 Call Center (866) 693-8328, Option 1
Fax (919) 660-9859
To Activate A New Card:
Received via U.S. Mail
Activate by phone or online.
(in-person at our location)
Activate your card at a Duke Credit Union ATM machine by checking a balance or making a withdrawal.