Member News - Please check back often for the latest updates.

Trying to Reach Us After Hours?

Please submit your request via our Contact Us page.  We will respond during the next business day.  Noted  below is the after hours contact information for reporting lost/stolen cards and to report fraud.

Please note the following: 
  • Urgent Matters:   Call (919) 684-6704 during regular business hours (Mon-Fri, 8:00 am-5:00 pm)
  • To Report Lost/Stolen Card:  Call (919) 684-6704, after hours call (888) 297-3416
  • To Report Fraud - Fraud Center Hotline (800) 237-8990

We are OPEN - Erwin Square Tower Front Entrance Renovation Complete- November 19, 2021

The Front Entrance to Erwin Square Tower is OPEN again.  The renovation is now complete.  We apologize for the inconvenience.  

Attention Members - Member Audit  - October 29, 2021

Our Auditors Nearman, Maynard, Vallez, CPAs, PA are currently sending letters to select members asking for verification of a loan and/or share balances from September 2021 statements.  If you receive one of these letters, please respond directly to our auditors to confirm the information.   

If you have any questions or concerns, please contact Duke Credit Union 919.684.6704. 

United States Postal Service (USPS) Mail Delivery Revisions - October 1, 2021

Beginning October 1, 2021 the United States Postal Service (USPS) has revised its service standards for certain First-Class mail items, adding one to two additional days for mail delivery traveling longer distances.
Please keep this in mind for any monthly paper statements or documents you may be receiving from us as well as any mailed deposits or payments you may be sending us.

Congratulations 2021 Duke Credit Union Scholarship Recipients - June 3, 2021

We are excited to announce the 2021 Scholarship Recipients.  Each year Duke Credit Union awards three $1,000 scholarships to Duke Credit Union members or the child of a member.    

Monthly Financial Statements and VISA Statements - New Look!

Beginning May 1, 2021, your April month-end statements will have a new look and feel. 

Members Required to Use a Current Browser to Access NetTeller - Effective January 1, 2021

Please be sure you are using a current browser to login to your account.  If you are having trouble accessing your account, please note you may no longer use Internet Explorer and the legacy Microsoft Edge browsers (any version of Edge less than 70 will not work) effective January 1, 2021.  We recommend upgrading to a supported browser.   Thank you!
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