Quick Reference Guide

Duke Credit Union's Audio Response System
MAIN MENU  (919) 660-6000

PRESS 1- BALANCE Inquiry Menu
PRESS 2- HISTORY Inquiry Menu
PRESS 3- TRANSFERS Menu
Press 1 Savings Balance
Press 2 Checking Balance
Press 3 Share Balance
Press 4 Loan Balance
 
Press # Previous Menu
Press 9 Replay
Press 0 Operator
Press * End Call
Press 1 Last Deposit
Press 2 Last Payroll Deposit
Press 3 Share History
Press 4 Loan History
Press 5 Deposit History
Press 6 Recent Transaction Activity Menu
  • Press 1 Check History
  • Press 2 POS History
  • Press 3 Debit Card History
  • Press 4 ATM History
  • Press 5 ACH History
  • Press 6 Payroll History
  • Press 7 Loan Payment History
  • Press 8 Credit Card History
  • Press 9 Shared Branch History
Press # Previous Menu
Press 9 Replay
Press 0 Operator
Press * End Call
Press 1 Share to Share
Press 2 Share to Loan
 
Press # Previous Menu
Press 9 Replay
Press 0 Operator
Press * End Call
PRESS 4 - CHECKING INFO Menu
PRESS 5 - LOAN INFO Menu
PRESS 6 - ADDITIONAL OPTIONS
Press 1 Checking Balance
Press 2 Check Number Inquiry
Press 3 Checking History
Press 4 Check Stop Payment
  • Press 1 Single Check Stop
  • Press 2 Range Check Stop
Press 5 Check Number Range
 
Press # Previous Menu
Press 9 Replay
Press 0 Operator
Press * End Call
Press 1 Loan Balance
Press 2 Open Loan List 
Press 3 Loan Payment Inquiry
Press 4 Loan Payments History
Press 5 Loan Payoff Amount
 
Press # Previous Menu
Press 9 Replay
Press 0 Operator
Press * End Call
Press 1 Year to Date Information
  • Press 1 IRA Contributions
  • Press 2 Dividends Information
  • Press 3 Interest Information
Press 2 Change Preferences
  • Press 1 Change Access Code
  • Press 2 Change Language
Press 3 Change Account
 
Press # Previous Menu
Press 9 Replay
Press 0 Operator
Press * End Call