Have you received a call or text from a "Fraud Center"? One where the person on the other end acts like they are calling from Duke Credit Union's "Fraud Center" and asks you to move funds to your Cash App Account?  This is a scam.  Any funds moved to Cash App are irretrievable.  You will lose your money.  
 

How the scheme works:

  • Member receives a text from the "fraud center" to verify a charge on their card (the charge is completely bogus).
  • Member responds with "Y' for yes or "N" for no.
  • Immediately after responding, the member receives a call from the "fraud center".
  • The "fraud center" tells the member they are going to help them by doing a "test" and/or get their money back.
  • The member is asked to give their card number and/or Cash App account details.
  • The member then moves the requested amount to their Cash App account.

Financial institutions cannot prevent bad actors from posing themselves as their employees. 

Don't respond to calls from a "Fraud Center", always contact the credit union directly about the "charge". If it truly is Duke Credit Union's fraud center your card will already have been blocked.

Have you been scammed and moved funds to your Cash App account, please contact Cash App directly: 1-800-969-1940 (8:00am to 9:30pm EST) or by using the in-app chat.
 

Contact Duke Credit Union to shut down your card(s) and/or change your account. 

Contact Law Enforcement to provide them with as much detail as possible about the scam.