Unable to login to i-Access?
Listed below are some of the common reasons you may be having difficulty.
- i-Access ID is more than 12 characters :
- IDs with more than 12 characters have been truncated to 12 characters.
Example:
Current username - MyUsername1234
Truncated - MyUsername12
- IDs with more than 12 characters have been truncated to 12 characters.
- Password is more than 10 characters:
- Passwords with more than 10 characters have been truncated to 10 characters.
Example:
Current password - Password1234
Truncated - Password12
- Passwords with more than 10 characters have been truncated to 10 characters.
- Forgot Password
- ‘Reset Password’ link – Once in i-Access, in the Options Menu, members can setup a reset question and answer. This allows members to be able to reset their passwords using the ‘Reset Password’ link. *Must be setup prior to using.
OR - Please contact the Credit Union at (919) 684-6704.
- ‘Reset Password’ link – Once in i-Access, in the Options Menu, members can setup a reset question and answer. This allows members to be able to reset their passwords using the ‘Reset Password’ link. *Must be setup prior to using.
- Forgot i-Access ID
- Please contact the Credit Union at (919) 684-6704.
- Please contact the Credit Union at (919) 684-6704.
- Pop-up functionality must be allowed for certain sections of the website to work properly.
*Please turn off or reconfigure any programs that may block pop-up functionality. - Cookies must be allowed for certain sections of i-Access to function properly.
(This can usually be done within the browser settings)
