Having difficulty logging into i-Access?

Some common issues are:

  1. Receiving the following error message, “MCW software needs to be restarted.”
    A1. Please delete any bookmarks to i-Access you may have, then go to http://www.dukefcu.org to login. A2. If you continue to receive this error message, please clear your browsing history and cache.

  2. Unable to click or type in the “i-Access ID” field. A. This is commonly seen when using the older browsers. (see below to upgrade to a newer version)

i-Access is compatible with the following browser versions:
(Click links below to download the latest versions)
  • Internet Explorer 7/8
  • Firefox 3.5/4.0
  • Safari 4/5
  • Chrome 12

For other issues see our i-Access Login FAQ